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Returns, Warranty Claims & Exchanges

Returns 


30-day return policy 

You may return your item/s for any reason within 30 days of receiving them by using our returns label – just make sure the items are unused and still in their original packaging. Do not remove any labels from the product. DVDs and books are not returnable.



You wish to return an item? 

In order to make a return/complaint of online orders, please enter your customer account. If you would like to return or complain about a cash purchase, please click here to be redirected to the right portal. You can't access your customer account or have ordered as a guest? That is no problem, please click here.